Furniture

E-commerce Website

E-commerce Fast Checkout

Furniture ecommerce website with a faster checkout

Furniture

E-commerce Website

Duration

12 Weeks Nov-Feb 2024

Platform & Team

Collaborate with engineer team

Role

UX Designer/ Product Manager

UX Method

Competitive analysis, Persona,
Journey Map and Usability Testing

Project Overview

Nestify is a mobile-first furniture marketplace connecting buyers searching for curated, affordable secondhand pieces with sellers looking to rehome quality furniture. The core design challenge wasn't aesthetic — it was trust. Secondhand furniture shopping carries friction: uncertain quality, vague pricing, inconsistent listings. The goal was to make browsing feel as confident and enjoyable as a premium retail app, while serving the realities of a peer-to-peer marketplace.

The Problem

Existing options fall into two camps: overly transactional platforms like Facebook Marketplace (low trust, poor visual hierarchy) or premium retail apps like IKEA that don't support resale at all. There's a clear gap for a product that brings the visual quality of a premium shopping experience to secondhand furniture — without alienating casual sellers.

Key user pain points identified through competitive analysis:

  • Difficulty assessing item condition from low-quality listing photos

  • Inconsistent pricing with no reference point

  • No way to filter by interior style (users shop by aesthetic, not category)

  • Listing trust issues — no ratings, no accountability

Outcomes

Duration

12 Weeks Nov-Feb 2024

Platform & Team

Collaborate with engineer team

Role

UX Designer/ Product Manager

UX Method

Competitive analysis, Persona,
Journey Map and Usability Testing

Expectation Management

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