E-commerce Fast Checkout
Furniture ecommerce website with a faster checkout

Duration
12 Weeks Nov-Feb 2024
Platform & Team
Collaborate with engineer team
Role
UX Designer/ Product Manager
UX Method
Competitive analysis, Persona,
Journey Map and Usability Testing
Project Overview
Nestify is a mobile-first furniture marketplace connecting buyers searching for curated, affordable secondhand pieces with sellers looking to rehome quality furniture. The core design challenge wasn't aesthetic — it was trust. Secondhand furniture shopping carries friction: uncertain quality, vague pricing, inconsistent listings. The goal was to make browsing feel as confident and enjoyable as a premium retail app, while serving the realities of a peer-to-peer marketplace.
The Problem
Existing options fall into two camps: overly transactional platforms like Facebook Marketplace (low trust, poor visual hierarchy) or premium retail apps like IKEA that don't support resale at all. There's a clear gap for a product that brings the visual quality of a premium shopping experience to secondhand furniture — without alienating casual sellers.
Key user pain points identified through competitive analysis:
Difficulty assessing item condition from low-quality listing photos
Inconsistent pricing with no reference point
No way to filter by interior style (users shop by aesthetic, not category)
Listing trust issues — no ratings, no accountability


Outcomes

Duration
12 Weeks Nov-Feb 2024
Platform & Team
Collaborate with engineer team
Role
UX Designer/ Product Manager
UX Method
Competitive analysis, Persona,
Journey Map and Usability Testing
Expectation Management
description

